Steering Al Khobar Towards Sustainable Mobility


Scooter Rental sharing

Project Category

SaaS Software


Al Khobar, Saudi Arabia

Client Location

Project Overview

In the heart of Al Khobar, a city poised on the brink of sustainable transformation, the Citybike Application emerges as a trailblazer in the realm of scooter sharing. This collaboration between and Citybike was sparked by a shared vision: to introduce a seamless, eco-friendly scooter sharing solution tailored to the unique urban fabric of Al Khobar, Saudi Arabia. Leveraging our expertise in SaaS software development, we crafted an application that stands as a testament to innovation, offering both essential and advanced functionalities for an unparalleled user experience.


The path to redefining urban mobility in Al Khobar was paved with challenges:

Adapting to Local Preferences

Customising the app to align with the cultural and logistical nuances of Al Khobar, ensuring it resonates with local users.

Infrastructure Integration

Seamlessly integrating with the city's existing infrastructure to provide a fluid, intuitive scooter sharing experience.

User Engagement and Retention

Building an engaging platform that not only attracts but retains users by offering value beyond mere transportation.

Environmental Consideration

Prioritising sustainability in every feature and function to support Al Khobar's green mobility goals.

Innovative Solutions

Cultural Customization

We infused the app with local flavour, considering everything from language preferences to navigation ease, ensuring Citybike feels like a natural part of Al Khobar's landscape.

Smart Integration

By mapping out Al Khobar's unique cityscape, we enabled Citybike to offer smart, efficient routes that integrate smoothly with existing roads and bike paths.

Engagement Ecosystem

Beyond basic scooter sharing, we introduced features like ride history, achievements, and community challenges to keep users engaged and motivated.

Eco-Friendly Focus

Citybike was designed with sustainability at its core, featuring eco-route suggestions and incentives for green choices, aligning with Al Khobar's environmental aspirations.

User-Facing Mobile App Features


Real-Time Scooter Locator

Enables users to find available scooters in real-time on an interactive map.


Seamless Registration and Onboarding

Quick sign-up process with walkthroughs of app features and safety tips.


Flexible Booking Options

Users can book scooters for immediate use or reserve them for future rides, with options for predefined hour packages.


Group Ride Feature

Allows a single user to book multiple scooters at once, facilitating group rides from one device.


Dynamic Pricing Display

Pricing for various packages and potential savings are clearly displayed, offering transparency before booking.


Ride History

Users can view their past rides, including dates, durations, distances, and amounts spent.


In-App Payments

Secure payment gateway for easy processing of ride payments based on selected packages.


User Profile and Settings

Personalise app experience with profile customizations and preference settings.


Push Notifications

Real-time alerts for booking confirmations, promotions, and reminders for ride starts and ends.


Feedback and Rating System

After each ride, users can rate their experience and provide feedback, improving service quality.


Vehicle Damage Report

Users can report a vehicle which is damaged to the Admin.


Geofencing Alerts

Notifies users in real-time if they are approaching the boundary of a service area or entering restricted zones, helping to prevent unauthorised use or parking.

Admin Panel Features


Dashboard Overview

Real-time data visualisation of active rides, available scooters, user registrations, and revenue metrics.


Fleet Management

Tools to add, remove, or relocate scooters, including maintenance and battery status monitoring.


User Management

Overview of user profiles, activity, feedback, and the ability to address issues or disputes.


Package and Pricing Configuration

Flexibility to set and adjust pricing for different rental packages and special offers.


Booking and Ride Analytics

Insights into booking patterns, popular routes, peak times, and user demographics for strategic planning.


Geofencing Management

Empowers administrators with comprehensive tools to set up and adjust geofences, defining operational, restricted, and parking zones for scooters.


Financial Reporting

Detailed reports on earnings, payouts, and financial summaries for accounting purposes.


Promotions and Discounts Management

Create and manage promotional campaigns, discounts, and loyalty rewards.


Safety and Compliance

Monitoring tools for safety reports, incident management, and compliance with local regulations.


Feedback and Rating Review

Aggregate and individual feedback and ratings from users to identify areas for improvement.


Push Notification System

Customizable notifications to users for marketing, updates, or critical information.


Technical Support and User Help Desk

Interface for managing user queries, support tickets, and resolution tracking.


Analytics and Reporting

Comprehensive analytics suite for deep dives into usage patterns, operational efficiency, and growth opportunities.

Operations App Features


Task Management

Assign and track tasks for field operators, such as vehicle deployment, retrieval, and maintenance.


Vehicle Diagnostics

Access to real-time diagnostics for each vehicle to monitor battery life, mechanical integrity, and other critical metrics.


Inventory Management

Tools to manage spare parts, tools, and supplies needed for vehicle maintenance.


Location Tracking

GPS tracking for locating bikes and eScooters for maintenance or retrieval.


Schedule Management

Planning and scheduling for shift rotations, maintenance, and other operational tasks.


Incident Reporting

Quick reporting tools for accidents or vandalism, with the ability to upload photos and notes.


Performance Metrics

Access to operational performance data, helping track efficiency and productivity of field operations.


Real-Time Communication

In-app messaging and communication tools for coordinating with team members and management.

Development Process

Deep Dive into Client Requirements

Our initial step was to fully immerse ourselves in understanding the unique needs, challenges, and aspirations of our client

Customised White Label Solution Delivery

Armed with insights and a deep understanding of our client's requirements, we moved to tailor a white label solution that not only met but exceeded their expectations.

Iterative Development and Feedback Loop

Understanding that true excellence comes from iteration and feedback, our development process was highly agile.

Launch and Beyond

The culmination of our process was the launch of a bespoke, fully-branded scooter sharing solution that stood out in the competitive market.

What Our Clients Say


Gordon Pullen

MD, EGSS Technologies

London, UK

Working with the team at Squillion has been an absolute pleasure. They are always willing to go above and beyond to make the project successful. So if you are looking for a reliable team, Squillion is your company.


Juan Luis Hernandez

Executive, More4Motion Private Fleet

McLean VA, USA
They exhibit an exceptional dedication towards constant improvement and innovation, which is a testament to their commitment to excellence.

Wonhwi Jeong

CEO of Pickboard

Seoul, South Korea

“There is no reason not to choose Squillion”

We have done lots of projects with Squillion. And they never disappoint us.
They fully understand what their customer want. They have all the qualities that make great software.
They showed us their great development skills (backend, frontend, IoT communication) as well as great communication skills, high enthusiasm and integrity.



Softcare Solutions


We were impressed with their commitment to completing the work.



CEO, Hanny Logistics


After Launching our Website, We saw a significantly increased number of Bookings and also helped in creating a smoother user Experience.
They delivered more than their commitment and our expectations